General Manager's Outlook

As we are now into the second month of the New Year, we know 2009 will be one of the most challenging economies our nation has faced.
However I am happy to report that our hotel is positioned better than most. In fact our “pre-sold” group position for the next two years is at an all time high. In addition I am happy to share with you some of our exciting projects that are currently in progress:

-Bathroom renovations with enhanced lighting, new mirrors, wall vinyl and amenity upgrades.
-New beds in all guestrooms
-Guestroom renovations continue with the installation of 42” LCD TV’s.
-New poolside furniture
-Fitness Center renovations include state-of-the-art cardio and strength equipment.
-Parking garage lighting and signage enhancements

While it is important to improve our facility, offering great service is more important than ever. Our biggest opportunity is in consistently out servicing the competition. I have challenged our management team to make a commitment to be truly GREAT in communicating, coaching and inspiring 365 days per year and to always insist on the highest standards. We cannot take a day off with this promise. I am confident that when this culture is truly engrained then we will move to the top of the class.